Privacy Policy

1. About this policy

This policy explains how Australian Bee Magazine Pty Ltd collects, holds, uses and discloses personal information. It applies to all visitors to australianbeemagazine.online and to all clients, suppliers and enquirers who interact with our business and consulting services.

We review this policy regularly and may update it from time to time. The current version will always be published on this page.

2. The Australian Privacy Principles

The Australian Privacy Principles set out in Schedule 1 of the Privacy Act 1988 (Cth) govern how Australian organisations handle personal information. We take reasonable steps to comply with all applicable APPs, including:

• APP 1 – Open and transparent management: this policy is freely available and explains our information handling practices.
• APP 3 & 5 – Collection and notification: we only collect personal information that is reasonably necessary for our functions, and we notify individuals about collection at or before the time it occurs.
• APP 6 – Use and disclosure: we use and disclose personal information only for the primary purpose of collection, or for a related purpose you would reasonably expect.
• APP 7 – Direct marketing: we do not send unsolicited commercial electronic messages, and you may opt out of any communications at any time.
• APP 8 – Overseas disclosure: we do not disclose personal information to overseas recipients unless we take reasonable steps to ensure the recipient does not breach the APPs.
• APP 11 – Security: we take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
• APP 12 & 13 – Access and correction: you may request access to, and correction of, the personal information we hold about you.

3. What personal information we collect

The types of personal information we may collect include:

• Your name and contact details, such as your email address, when you submit an enquiry via our contact page or request a quote via our quote page;
• Business information relevant to the consulting services we provide to you, such as your organisation name and role;
• Information contained in correspondence you send to us;
• Non-identifying technical information, such as browser type and pages visited, collected through our website.

We do not collect sensitive information (such as health information or information about racial or ethnic origin) unless it is reasonably necessary and you have consented, or an exception under the APPs applies.

4. How we collect personal information

We collect personal information directly from you where reasonable and practicable. This occurs when you:

• Complete a form on our website, including the contact or quote request pages;
• Send us an email at ceo@australianbeemagazine.online;
• Engage us to provide professional business and consulting services;
• Interact with our website in a way that generates analytics data.

Where it is not reasonable or practicable to collect information directly from you, we will only do so where permitted under the APPs.

5. Why we collect and how we use personal information

We collect, hold, use and disclose personal information for purposes including:

• Responding to your enquiries and providing requested quotes;
• Delivering our professional business and consulting services;
• Managing our client and supplier relationships, including invoicing and record keeping;
• Improving our website, content and service offerings;
• Complying with our legal and regulatory obligations, including taxation and record-keeping requirements under Australian law.

We will not use or disclose your personal information for a secondary purpose unless you would reasonably expect us to, you have consented, or the use is otherwise permitted by the Privacy Act.

6. Disclosure of personal information

We do not sell, rent or trade your personal information. We may disclose personal information to:

• Service providers who assist us with hosting, website administration, email delivery or professional advisory services, bound by confidentiality and privacy obligations;
• Professional advisers such as accountants or lawyers, where necessary for our business operations;
• Government agencies, regulators or law enforcement bodies where required or authorised by law.

Where a service provider is located overseas, we take reasonable steps to ensure that the recipient does not breach the Australian Privacy Principles, consistent with APP 8.

7. Cookies and website analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. Cookies are small text files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some parts of the website may not function fully without them.

Analytics data collected through cookies is generally de-identified and is not used to identify individual visitors.

8. Security of personal information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include access controls, secure storage practices, and limiting access to personal information to personnel who need it to perform their duties.

When personal information is no longer required, and we are not required to retain it under Australian law (including record-keeping obligations that apply to an Australian proprietary company), we take reasonable steps to destroy or de-identify it.

9. Access to and correction of your personal information

You may request access to the personal information we hold about you, and request corrections where you believe it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email ceo@australianbeemagazine.online.

We will respond to your request within a reasonable period. In some circumstances permitted by the APPs, we may decline a request; where we do, we will provide written reasons and information about how you may complain.

10. Notifiable data breaches

The Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth) requires us to notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where a data breach is likely to result in serious harm to individuals whose personal information is involved. We maintain processes to assess suspected breaches promptly and to comply with our notification obligations.

11. Making a privacy complaint

If you believe we have breached the Australian Privacy Principles or otherwise mishandled your personal information, please contact us first so we can investigate and respond:

• Email: ceo@australianbeemagazine.online
• Post: Australian Bee Magazine Pty Ltd, Melbourne VIC, Australia

We will acknowledge your complaint promptly and aim to resolve it within a reasonable time. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner via its website at www.oaic.gov.au.

12. Anonymity and pseudonymity

Where practicable, you have the option of dealing with us anonymously or using a pseudonym. However, in most cases relating to the delivery of our business and consulting services, we require certain personal information to respond to enquiries, prepare quotes and provide services effectively.

13. Related policies and contact details

This privacy policy should be read together with our Terms and Conditions. For general enquiries about our services, please visit our contact page or learn more about us and the areas we serve.

Any questions about this policy or our privacy practices may be directed to ceo@australianbeemagazine.online.